So with disconnection fees, Digis will have cost me $225 total for crappy service for two months. I consider it an experiment, and for the cost, a valuable lesson in using untried technology in a mission-critical environment (telephone, in this case).

I called Xmission and ordered 1.5mbps DSL service from them (with Qwest as the owner of the line). Sure, the peak speed will be about half of what Digis could do, but I know that Xmission prioritizes VOIP traffic appropriately, doesn't throttle, and friends with this service have had zero service issues.

Downsides: I pay $27 a month to a company I despise and never wanted to do business with again. Total cost is $4 more per month than Digis.

Upsides: I get around 800kbps upload speeds, a static IP address so that I can shell to home from work or whatever, and I'll mostly be dealing with Xmission (local, friendly, responsive, fast) rather than Qwest. My four bucks a month buys me a happier wife who can talk on the phone as much as she likes without being irritated at it... and, by extension, me.

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Matthew P. Barnson