Solution for blocking telemarketers

Sammy G's picture

I'm wondering about solutions available to block incoming telemarketer calls, particularly technology solutions.

I am currently a Comcast residential subscriber (phone/internet/cable) receiving at least two inbound calls a day from telemarketers.

I registered with the National Do Not Call Registry. I ask the inbound telemarketers to remove us from their call list, but they laugh, and then keep calling. Asking nicely and depending on governmental non-enforcement doesn't work.

I got in touch with Comcast to find out about technology solutions available to block incoming calls, since we only use the home phone for outgoing calls, as everyone in the house uses their cell as primary phone. My goal was to have Comcast activate a block for ALL incoming calls EXCEPT for a few specific numbers I could personally add to a safe list.

Comcast said this wasn't possible.

Comcast's best available solution was to initiate an Anonymous Call Rejection (block all anonymous calls), use a Selective Call Rejection (for up to 12 discreet numbers), and to revisit the National Do Not Call Registry.

Gee, thanks so much, Comcast. 12 numbers? Really? There's one college telemarketer which calls from random numbers each time, varying up its number so that it can't be blocked. And Anonymous Call Rejection won't do the trick because I can see most of these inbound marketing calls have particular identities and are not simply ‘out of area’.

Wondering if anyone in the Barnson circle has another solution?

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weed's picture

Viatalk

I have been a ViaTalk customer for about 3-4 years now. It costs me somewhere between $7-$10 per month, if you pre-pay for a year. They're a VOIP provider, and I use them over my cable connection.

They give you plenty of options, like forward to your cell if the connection goes out, incoming call routing, anonymous call block, etc. You *could* set up incoming call rules that allow the calls you want, and plays a "blocked" message, or simply forwards the call to the "Do Not Call Registry" hotline.

You may want to check them out, thir customer support was good when I needed them.

My $.02
Weed

My $.02
Weed

matthew's picture

Google Voice

Use Google Voice. Whitelist callers. Only use a mobile phone (there are profound consequences for telemarketers who call known mobile numbers: $500 per incident!).

That's my solution, and it works OK. I mostly get calls from recruiters, and I just send them to voicemail.

--
Matthew P. Barnson

weed's picture

Will Google continue Voice?

May want to wait to see if Google states it will support Voice into the future: http://www.wired.com/gadgetlab/2013/04/google-voice-future-uncertain/

The crux of the article is that Voice hasn't received much love from Google recently, and it looks like Google may fold Voice into a new service in the near future. Now, that service may very well be awesome, but you may want to let the dust settle before jumping in.

My $.02
Weed

My $.02
Weed

weed's picture

More info on Babel coming soon, maybe?

http://www.knowyourmobile.com/google/19993/google-babel-what-it

The new Babel service looks like it's gonna happen, the question is when

My $.02
Weed