OK, so I just got back from one of the WORST pizza delivery shifts I’ve ever had, and so I feel the need to vent this information to the general public. If anyone out there has delivered before, and has different ideas, I’d love to hear them.
OK, it’s pretty much accepted that the amount to tip your waiter in a restaurant is at *least* 15%, with the standard starting to approach 18%. This is as it should be. Waiters have one of the most difficult and thankless jobs on God’s green Earth.
OK, so I just got back from one of the WORST pizza delivery shifts I’ve ever had, and so I feel the need to vent this information to the general public. If anyone out there has delivered before, and has different ideas, I’d love to hear them.
OK, it’s pretty much accepted that the amount to tip your waiter in a restaurant is at *least* 15%, with the standard starting to approach 18%. This is as it should be. Waiters have one of the most difficult and thankless jobs on God’s green Earth.
However, no one really knows the standard for delivery drivers, so here’s what I have found while working at Vocelli’s Pizza.
1) The minimum tip is either a) 2 dollars, or b) 10% of the check, whichever is greater. Also, it helps to know how far away your delivery location is. If the driver has to travel for more ten minutes to get to you, throw in at least another dollar. Not only does this cover the extra travel time (which could have been spent on getting another delivery order), it also helps offset the rising cost of gas.
2) Most drivers do not carry more than twenty dollars at any given time (for safety reasons), so please don’t be waiting with a fifty dollar bill on a ten dollar order. Also, please don’t ask for exact change. Dealing with coins inevitably means rummaging in pockets, and there’s time wasted all around. Calculate tip, then round off to the nearest dollar amount.
3) Please understand that if we get your pizza to you late, it is quite honestly usually not our fault. Either a) there was a backup in the kitchen (you can only have so many pizzas in the oven at once), b) you just live a long ways away, or c) there weren’t enough drivers, so one driver had to deliver multiple orders, which takes extra time. Also, if you live in a place where the driver will have to cross even one major road and it’s during rush hour, don’t expect it within 30 minutes every time. Line ups at traffic lights can sometimes exceed 5 minutes during rush hour. Also keep in mind that drivers are now heavily trained NOT to speed. It was one of the reasons why Domino’s got rid of its 30 minutes or its free policy: too many accidents. Of course we want to get you a nice hot product, but if I’m driving at night through a residential area that families live in… sorry, that extra four minutes ain’t worth taking that kind of risk.
So to sum up. The average order is around 15-20 bucks. Anything less than two dollars is cruel. Three bucks is always nice. Four or above (on a twenty dollar order) and the driver will be very happy AND will make sure to hit your house first next time he/she has to prioritize between multiple houses. We remember these things.
Thank you for listening to my lecture. Again, if anyone’s had a different experience delivering, or honestly feels that delivery folk shouldn’t be tipped as much, chime on in.